Scan Global Logistics' Transformation with
Tai Software
Welcome to Scan Global Logistics’ case study on leveraging Tai Software. Discover how this dynamic and adaptable solution has optimized their operations and enabled seamless integration with existing technologies.
The Challenge
Scan Global Logistics (SGL), a Danish freight forwarding company with a significant U.S. presence, faced challenges in scaling effectively with their proprietary TMS designed primarily for freight forwarding. The system was not optimized for over-the-road (OTR) logistics, requiring extensive workarounds and limiting efficiency. They needed:
- A comprehensive and flexible solution
- Automation of manual processes
- Smooth integration with their existing tech stack
The Solution
After a thorough six-month evaluation of multiple solutions, SGL selected Tai Software for its capability to understand market challenges and offer tailored solutions. Key benefits identified included:
- Comprehensive suite of features
- Smooth integration with external technologies
- Advanced internal team visibility and substantial reporting capabilities
- Robust carrier scoring/monitoring and document management
Implementation
The transition to Tai Software was a collaborative effort that took approximately five months. During this period, Tai’s team worked closely with SGL to ensure smooth integration with their proprietary TMS. The implementation process involved adopting nearly all of Tai’s features, including:
- Custom reporting and billing
- Tracking and document management
The result was a unified toolbelt and dashboard that significantly enhanced SGL’s operational efficiency.
Results
Since implementing Tai Software, Scan Global Logistics has seen significant improvements in efficiency:
Faster quoting, tracking, and booking processes
Consolidation of tools into a single platform
Estimated savings of 20-25 hours per month per rep
Approximately $10,000 saved monthly in reduced roles