Empowering Brands Through Digital Innovation.
Tai Software develops Transportation Management Systems exclusively for freight brokers. Unlike generic logistics software, Tai is purpose-built for the unique workflows of brokerages handling domestic FTL and LTL shipments.
Our mission is simple:
Eliminate the manual busy work that prevents freight brokers from scaling, so they can focus on what actually grows their business – customer relationships and carrier partnerships.
Founded by Logistics Professionals
Tai Software was founded by a team of freight industry veterans who understood firsthand the frustrations of legacy TMS systems. After 19+ years working in logistics and technology, our founders recognized a gap: most TMS platforms were built by software engineers who’d never worked a day in a freight brokerage.
The result? Systems that looked good on paper but didn’t match how brokers actually work. Features that made sense to developers but created more work for dispatchers. Integrations that required constant manual intervention.
We knew there had to be a better way.
Tai Software was born from this insight: Build TMS software the way brokers need it, not the way engineers think they need it.
Hours that brokers have saved since Tai TMS has launched.
Faster finding load coverage, when compared to other TMS options.
Increase in year-over-year revenue after switching to Tai TMS.
Our Expertise
20+ Years in Freight & Logistics Technology
Our core team brings over two decades of combined experience in:
Freight brokerage operations (FTL and LTL)
Transportation management systems development
Carrier and load board integrations
Logistics technology implementation
Freight broker process optimization
This deep industry knowledge informs every feature we build. When we add functionality to Tai, it’s because we’ve seen the pain point in real brokerage operations, not because it looks good in a product demo.
What Makes Tai Different
Purpose-Built for Freight Brokers
Broker-First Design
Every feature is designed around broker workflows. We don’t force you to adapt to software – the software adapts to how you work.
Automation That Actually Works
We automate the entire shipment lifecycle, not just pieces. From quote to invoice, Tai handles routine tasks so your team can focus on growth.
Real Integration, Not Just Interfaces
Direct API/EDI integration with 100+ carriers means real automation, not just another screen to check.
Continuous Innovation
We’re constantly improving Tai based on industry trends, customer feedback, and our own logistics expertise. You get new features automatically – no manual upgrades required.
Our Commitment to Customers
Partnership, Not Just Software
Implementation, training, and ongoing support are core to how we work. Your success is our success.
Many of our best features came from customer suggestions. We actively listen and regularly implement requested improvements.
No hidden fees, confusing tiers, or surprise charges. Straightforward pricing that's easy to understand and budget for.
You can export your data anytime. We earn your business every month by delivering value, not by locking you into multi-year contracts.
Who We Serve
Freight Brokers & 3PLs Across the United States
Tai TMS is used by:
Mid-sized brokerages (10-50 employees) scaling rapidly
Established brokerages modernizing from legacy systems
3PLs managing multi-modal domestic freight
Technology & Security
Enterprise-Grade Infrastructure
Cloud-Based SaaS Platform
100% cloud-based – no software to install, no servers to maintain. Access Tai from any device with internet.
Secure & Reliable
- Enterprise cloud hosting (99.9% uptime)
- Bank-level data encryption
- Daily automated backups
- Role-based access controls
Modern Technology Stack
Built on modern web technologies for speed, security, and scalability. Regular updates and improvements delivered automatically.
We Live And Breathe Our Core Values
We deeply care about our customers and colleagues, ensuring they feel understood and supported at every step.
We embrace challenges, never giving up on our goals. We take calculated risks, backed by data, to drive long-term impact and growth.
Taking ownership of our tasks, we act in the best interest of the company and our team members, always providing honest and constructive feedback.
We believe in learning from our mistakes, challenging assumptions, and constantly seeking innovative solutions to reduce complexity.
We support our team, and always act in the best interest of the company. We Never do anything that makes it harder for others to achieve goals.
How We Operate
Customer Success First
Every decision we make starts with "will this help our customers succeed?" If the answer is no, we don't do it.
Transparency & Honesty
We tell you what Tai can and can't do. We're honest about timelines. We don't overpromise and underdeliver.
Continuous Improvement
Good enough isn't good enough. We're always looking for ways to make Tai faster, smarter, and more valuable.
Industry Expertise
We stay deeply connected to the freight industry through conferences, partnerships, and ongoing customer engagement.
Join the Tai Community
Freight Brokers Trust Tai TMS to Scale Their Operations
Hundreds of brokerages use Tai TMS to manage thousands of shipments daily. They’ve saved over 1.4 million hours through automation and are growing faster than ever.
Ready to see what Tai can do for your brokerage?
We Live And Breathe
CHIEF EXECUTIVE OFFICER
CHIEF PRODUCT OFFICER
CHIEF REVENUE OFFICER
CHIEF CUSTOMER OFFICER
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DIRECTOR OF MARKETING
Director of Sales Engineering
Senior Product Manager
Director of Data Strategy and Systems
DEMAND GENERATION MANAGER
SOLUTIONS CONSULTANT
PROJECT MANAGER
VP of Sales
Technical Project Manager
ONBOARDING LEAD
Principal Engineer
Senior Software Engineer
Senior Product Manager
PRODUCT ADVOCATE
Client Success Manager
CLIENT SUCCESS MANAGER
ONBOARDING SME
INTEGRATION TECHNICAL LEAD
CONTROLLER
ONBOARDING LEAD
AR SPECIALIST
L&D Coordinator
Software Engineer
TECHNICAL SOLUTIONS SPECIALIST
Solutions Consultant
Support Lead
SOCIAL MEDIA & CONTENT SPECIALIST
SUPPORT SPECIALIST
QA Engineer
SENIOR SOFTWARE DEVELOPER
Software Engineer
Sales Engineer
Solutions Consultant
ONBOARDING SPECIALIST
SOLUTIONS CONSULTANT
Support Specialist
SUPPORT LEAD
Support Specialist
Senior Software Engineer
Support SME
Support Specialist
Support Specialist
SUPPORT SPECIALIST
Support Specialist
Graphic Designer
Graphic Designer
L&D SPECIALIST
Sr. Onboarding Specialist
Associate Software Engineer
ONBOARDING SPECIALIST
ONBOARDING SPECIALIST
Sr. Onboarding Specialist
Onboarding SME
ONBOARDING Engineer
Associate Software Engineer
SUPPORT SPECIALIST
SUPPORT SPECIALIST