About Tai TMS

Turn Grind Into GrowthPower Your Next Step With Tai TMS

Tai TMS is a cloud-based transportation management system built exclusively for freight brokers and 3PLs that move domestic FTL and LTL freight across the United States.

Our Story

Empowering Brands Through Digital Innovation.

Tai TMS develops Transportation Management Systems exclusively for freight brokers. Unlike generic logistics software, Tai is purpose-built for the unique workflows of brokerages handling domestic FTL and LTL shipments.

Our Mission is Clear:

Eliminate the manual busy work that prevents freight brokers from scaling, so they can focus on what actually grows their business, customer relationships and carrier partnerships.

Tai TMS platform interface

We knew there had to be a better way.

Tai TMS was born from this insight: Build TMS software the way brokers need it, not the way engineers think they need it.

Built By Brokers, For Brokers

Founded by Logistics Professionals

Tai TMS was founded by a team of freight industry veterans who understood firsthand the frustrations of legacy TMS systems. After 19+ years working in logistics and technology, our founders recognized a gap: most TMS platforms were built by software engineers who'd never worked a day in a freight brokerage.

The result? Systems that looked good on paper but didn't match how brokers actually work. Features that made sense to developers but created more work for dispatchers. Integrations that required constant manual intervention.

Our Expertise

20+ Years in Freight & Logistics Technology

Our core team brings over two decades of combined experience in:

Freight brokerage operations (FTL and LTL)

Transportation management systems development

Carrier and load board integrations

Logistics technology implementation

Freight broker process optimization

This deep industry knowledge informs every feature we build. When we add functionality to Tai, it's because we've seen the pain point in real brokerage operations, not because it looks good in a product demo.

Tai TMS team at work

What Makes Tai Different

Purpose-Built for Freight Brokers

Every feature is designed around broker workflows. We don't force you to adapt to software, the software adapts to how you work.

We automate the entire shipment lifecycle, not just pieces. From quote to invoice, Tai handles routine tasks so your team can focus on growth.

Direct API/EDI integration with 100+ carriers and technology tools means real automation, not just another screen to check.

We're constantly improving Tai based on industry trends, customer feedback, and our own logistics expertise. You get new features automatically, no manual upgrades required.

Our Commitment to Customers

Partnership, Not Just Software

We Don't Sell Software and Disappear

Implementation, training, and ongoing support are core to how we work. Your success is our success.

Responsive to Feedback

Many of our best features come from customer suggestions. We actively listen and regularly implement requested improvements.

Transparent Pricing

No hidden fees, confusing tiers, or surprise charges. Straightforward pricing that's easy to understand and budget for.

No Lock-In

You can export your data anytime. We earn your business every month by delivering value, not by locking you into multi-year contracts.

Who We Serve

Freight Brokers & 3PLs Across the United States

Tai TMS is used by:

  • Mid-sized brokerages scaling rapidly
  • Established brokerages modernizing from legacy systems
  • 3PLs managing multi-modal domestic freight
Freight brokers and 3PLs using Tai TMS

Technology & Security

Enterprise-Grade Infrastructure

Cloud-Based SaaS Platform

100% cloud-based, no software to install, no servers to maintain. Access Tai from any device with internet.

Secure & Reliable

  • Enterprise cloud hosting (99.9% uptime)
  • Bank-level data encryption
  • Daily automated backups
  • Role-based access controls

Modern Technology Stack

Built on modern web technologies for speed, security, and scalability. Regular updates and improvements delivered automatically.

Our Core Values

We Live And Breathe Our Core Values

Empathy

We deeply care about our customers and colleagues, ensuring they feel understood and supported at every step.

Engage, Take Action

We embrace challenges, never giving up on our goals. We take calculated risks, backed by data, to drive long-term impact and growth.

Integrity

Taking ownership of our tasks, we act in the best interest of the company and our team members, always providing honest and constructive feedback.

Level Up

We believe in learning from our mistakes, challenging assumptions, and constantly seeking innovative solutions to reduce complexity.

Selflessness, Team Before Self

We support our team, and always act in the best interest of the company. We never do anything that makes it harder for others to achieve goals.

Recognition

Trusted, Reviewed, and Recognized

Top 100Inbound Logistics, Top 100 Logistics IT Provider, 2026
4.4 / 5Average rating on G2, Capterra, GetApp, and Software Advice
1.4M+Operational hours saved across Tai TMS customers
20+ yrsCombined experience in freight and logistics technology
Join the Tai Community

Freight Brokers Trust Tai TMS to Scale Their Operations

Hundreds of brokerages use Tai TMS to manage thousands of shipments daily. They've saved over 1.4 million hours through automation and are growing faster than ever.

Ready to see what Tai can do for your brokerage?