Enhancing Stickiness With Shippers in a Down Market (Webinar)

Learn how a full-service freight broker (FreightSaver) leverages relationships skills and technology to support their customers and meet their business goals.

Improving shipper relationships as a freight broker is vital for business success. It helps you differentiate yourself from competitors, enhances operational efficiency, improves service quality, opens up new opportunities, and promotes collaborative problem-solving. Investing time and effort into building and maintaining strong relationships with shippers can yield long-term benefits for your brokerage.

Join FreightWaves SONAR, Tai Software, and FreightSaver for this hour-long webinar on Thursday, June 8th, at 1 pm ET. Hear first-hand how FreightSaver is leveraging these skills and technology in these challenging times.

Topics to be explored include:

• How a freight broker’s value relies on how well their team can sell their services
• The real-time visibility that Freightwaves SONAR and TRAC provide, enables sales reps to maintain competitive carrier rates, therefore enhancing the reliability and relationships with shipper customers.
• How meeting or exceeding shippers’ expectations can result in positive feedback, improved satisfaction, and increased loyalty
• How being seen as a trusted partner opens doors to new opportunities, such as handling larger volumes, specialized cargo, or accessing exclusive contracts. This can contribute to your business growth and diversification.