For freight brokers, every day is a balancing act between delivering exceptional customer service and wringing every penny out of their margins by minimizing their workload. Our experts at Tai have identified eight common areas of the process where the balancing act is undermined by inefficiencies and bottlenecks. When these inefficiencies topple the delicate balance, both customers and a broker’s bottom line suffer.
We built our TMS to help you achieve balance every day and in every area of improvement. In this blog, we’ll explore how Tai can optimize your quoting process, one of the critical areas of improvement.
The Lifeblood of Your Business
The quoting process is the lifeblood of any freight brokerage looking to scale and grow. It’s not just about providing a price for one shipment; it’s about delivering accurate, competitive, and timely quotes that win business and build relationships with shippers. One successful load can turn into a long-term customer that drives significant profits. If your plan is to expand your business, having an efficient and reliable quoting system is critical. It ensures that your team maximizes every order, while maintaining your required margins and customer satisfaction.
The Role of an FTL Pricing Specialist
Some brokers employ pricing specialists to manage quoting. These specialists monitor the market, maintain carrier relationships, and negotiate all load rates, contract and spot. While they can provide valuable expertise, they can also create bottlenecks if they don’t share their process or delegate tasks. Tai’s TMS simplifies quoting, making it quick and accurate, whether you rely on specialists or empower each rep to handle their pricing.
Tai’s Quoting Platform
The freight quoting process can be a very manual process of searching across multiple carrier websites and pricing tools to find the rates that’ll win the load and enable you to maintain healthy margins. It can be challenging to respond to customers on time. .
Tai offers a data-driven approach to FTL freight quoting, ensuring accuracy, timeliness, and efficiency. Our software integrates directly with pricing tools and loadboards like DAT, Truckstop, FreightWaves Sonar, and Greenscreens. Real-time quotes are consolidated into one easy-to-use interface, saving you time and effort logging into multiple websites. The platform also provides you with lane averages based on past loads your team has moved to help you set competitive rates and maximize profits.
Tai’s FTL Quoting Features
The Key Benefits of Tai TMS
Tai TMS is more than a quoting solution. It’s a comprehensive digital freight management solution designed to provide you with these critical benefits:
Tai enables you to go from quote to delivery quickly and seamlessly, minimizing the need for manual intervention. Your team can concentrate more completely on delivering exceptional customer experience and cultivating profitable carrier relationships.
Ready To See How Tai TMS Can Speed Up Your Operations? Request a Demo!
