Tai Software Logo


Scaling Success:
How Bedrock Transformed Freight Broker Operations with Tai TMS

“I believe that speed is the most important thing you can do as a broker. One of my favorite things about Tai is that we can now build 20 loads in 20 minutes” 

Andrew Birkins, President & CEO, Bedrock Logistics

The Challenge

Bedrock Logistics, a full-service 3PL, wanted to scale operations without expanding headcount. However, several operational bottlenecks stood in the way. Their existing TMS platform was limited in workflow automation, which meant volume growth was impossible and inefficiencies were rampant. In addition, the growing and remote team was challenging their internal communication platforms, yet their vendor IT support was sub-par.

The Solution

Bedrock turned to Tai TMS for its robust integrations, customized logistics solutions, in-house IT support, and multi-modal platform. Tai’s cloud-based automation tools and back-office processing capabilities will streamline operations and enhance communication across four locations.

The Results

With Tai, Bedrock reduced the time required to build a large amount of loads from hours to minutes. This efficiency boost allowed them to double their load capacity without increasing staff. The customized solutions and responsive implementation process enhanced operational performance and fostered strong staff buy-in. Tai’s swift and collaborative support is paving the way for immediate scalable growth and long-term success.

“Tai has become a critical strategic partner. I know that as we grow, Tai will grow. In five or ten years from now, we’ll still be working together.”
Andrew Birkins, President & CEO, Bedrock Logistics

Download the full case study to discover how Tai TMS accelerated Bedrock’s operations and set the stage for sustainable growth.

Download the Case Study