Improve Customer Experience for Shipper and Carrier
Providing high quality customer service is just one of the many pieces of a broker’s day. When you automate and simplify tracking shipments, you can give customers better peace of mind, clarity and transparency if there are delays, and an opportunity to develop deeper relationships.
Using Tai TMS, you can:
- Provide quick and accurate shipment progress updates
- Align easily with your shippers and carriers
- Ensure clear bi-directional communication when a shipment is in transit no matter the challenge.