As a freight broker, you understand that building strong relationships with shippers is essential for long-term success. Providing an exceptional customer experience is key to achieving this goal, but it can be challenging in the fast-paced, high-pressure environment of the industry.
That’s why Tai TMS is designed to streamline your workflow and save you time at every stage of the shipment lifecycle. With Tai TMS, you can focus on providing top-notch customer service and cultivating lasting partnerships with your clients.
Phase 1 – Shipment Creation
Simplify your data entry process with the power of AI and seamless integrations to your client’s ERP system. Import large volumes of loads quickly with the shipment importer and leverage convenient features to auto-populate fields with saved address books and product catalogs.
With our automation capabilities, your team can save hours of manual data entry each day while enabling your management team to track win-loss ratios in the spot quoting process.
Phase 2 – Quote Creation
Streamline your brokerage’s quoting process and increase your chances of winning more freight with our pricing intelligence tools. Easily access lane averages and quote history all in one place, empowering you to quote with confidence and speed. Say goodbye to time-consuming searches across multiple platforms and hello to faster responses and more business.
Phase 3 – Carrier Sourcing
From a single, user-friendly page, you can utilize multiple tools to help manage your carrier network and streamline the process of finding load coverage. This includes the ability to send an email blast to your carrier network, post to load boards and use capacity management integrations. Our mobile-friendly links make it easy for carriers to provide quotes, which are automatically organized into a single page, eliminating the need for data entry for your team and allowing your brokerage to gather more pricing data with ease.
Phase 4 – Carrier Selection & Dispatch
When you receive quotes for your shipment from different sources, it can be challenging to choose the most suitable carrier. Tai TMS simplifies the carrier selection process for brokers by providing them with a platform that facilitates data-driven decision-making based on factors such as price, ratings, margin, and compliance.
Phase 5 – Transit
Tai provides brokers with various solutions to streamline freight tracking procedures. By integrating with top-rated real-time tracking software and offering a built-in bulk texting feature, brokers can effortlessly monitor driver locations on all active shipments. This effectively reduces the requirement for manual check calls on 85% – 90% of shipments.
Phase 6 – Delivery
Tai has leveraged the power of AI and integrations to streamline the process of finalizing deliveries. With the help of Tai’s native document processor, carrier emails containing BOLs and PODs can be forwarded to Tai, where AI tools are employed to import the attachments into the system using imaging technology. This process simplifies the task of sorting shipment documents, saving your team time on repetitive tasks and making it easier to locate any missing paperwork.
Phase 7 – Billing
Your accounting team can save hours a day by leveraging Tai TMS. Our native document processor streamlines the procedure of matching carrier bills to the corresponding shipments by automating the audit process. It verifies the presence of all essential paperwork and cross-checks the carrier bill with the initial quote. If they match, bills can be automatically approved, but if not, they are added to a variance list for further manual audit or dispute. Additionally, Tai integrates with quick pay software and factoring companies for further convenience.
Tai gives your team unmatched speed and scalability with automation implanted into every phase, along with direct integrations to carriers, load boards and capacity tools.
Create a hierarchy for your organization and connect all of your tools to gain the visibility you need.
Your own branded Customer Portal to give your customers access to book and track shipments.