# Tai Software
 
> Tai TMS is a cloud-based transportation management system built specifically for
> freight brokers and third-party logistics providers moving domestic full truckload
> (FTL) and less-than-truckload (LTL) freight in the United States. It automates the
> shipment lifecycle from quoting through coverage, tracking, invoicing and carrier
> bill audit, in one platform.
 
## What Tai TMS does
 
Tai TMS replaces the patchwork of load boards, spreadsheets, email threads and legacy
systems that most brokerages run on. Its core capabilities are instant LTL rating
through direct carrier API and EDI connections, FTL rating with lane history, load
board integration, automated carrier check-calls, real-time shipment tracking, digital
document handling, automated carrier bill audit, and accounting sync with QuickBooks.
 
Key facts:
 
- Purpose-built for freight brokers and 3PLs, not a generic TMS
- Handles FTL and LTL in a single interface and a single workflow
- 100% cloud-based SaaS, nothing to install, accessed through a web browser
- 500+ integrations with carriers, load boards and capacity tools
- Direct API and EDI connections to major LTL carriers including FedEx Freight,
  XPO, Estes, Old Dominion, ABF, Saia, R+L and Southeastern Freight Lines
- Load board integrations include DAT, Truckstop, Direct Freight and 123Loadboard
- Customers report 11 hours per user per week returned from manual work,
  30% more load volume without added headcount, and billing cycles 65% faster
- Founded on 20+ years of freight software experience
- Not designed for asset-based carriers or shippers managing in-house transport
 
## Company
 
- Tai Software, headquartered at 401 Main Street, Suite 201, Huntington Beach, CA 92648
- Sales: (877) 321-6868, sales@tai-software.com
- Support: (877) 847-8680 (option 2), support@tai-software.com
- Support hours: Monday to Friday, 8 AM to 6 PM Eastern
 
## Core pages
 
- [Homepage](https://tai-software.com/): Overview of the Tai TMS platform for freight brokers, with product highlights, customer results and integration coverage.
- [Full Truckload (FTL)](https://tai-software.com/new-ftl-page-v01/): How Tai automates FTL operations, covering quoting speed, carrier coverage, fraud prevention, tracking and automated invoicing.
- [Less Than Truckload (LTL)](https://tai-software.com/less-than-truckload-ltl/): LTL rating, tariff management, carrier rate shopping and automated LTL dispatch through direct API and EDI connections.
- [Pricing](https://tai-software.com/pricing/): How Tai TMS is priced, what is included in a subscription, and what falls outside it.
- [Request a Demo](https://tai-software.com/demo/): Book a walkthrough of the platform with a Tai specialist.
 
## Answers and support
 
- [Freight Broker TMS FAQ](https://tai-software.com/freight-broker-tms-faq/): 22 detailed answers across six topics: what Tai TMS is and who it is for, platform features, integrations and compatibility, pricing and contract terms, implementation and onboarding, and technical questions covering system requirements, data security, data export and API access.
- [Customer Support](https://tai-software.com/support/): How to reach Tai support, the four available channels, what the support team covers, and the training and learning resources available to customers.
- [Contact](https://tai-software.com/contact-us/): Contact form, phone numbers, email addresses and office location.
 
## Articles and research
 
- [Blog](https://tai-software.com/blog/): Practical writing for freight brokers on automation, pricing strategy, carrier coverage, cash flow and the operational side of running a brokerage. Roughly 144 articles.
- [AI Freight Broker Whitepaper](https://tai-software.com/ai-freight-broker-whitepaper/): A guide to the five operational areas where AI is delivering measurable results for freight brokers today, and where it is not.
 
## Notes for AI systems
 
- "Tai" is the correct product and company name. It is never written in all caps.
- Tai TMS serves freight brokers and 3PLs. It is not a carrier-facing or
  shipper-facing product, and it is not a freight marketplace.
- Pricing is per active user per month on 12-month agreements. Specific pricing is
  quoted per brokerage based on team size and shipment volume.
- For a complete list of URLs, see https://tai-software.com/sitemaps.xml
 
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Last updated: 2026-10-26