Freight Quote Basics
What is a freight quote? Let’s start with an example. Let’s say you run a manufacturing company and the product you make are golf clubs. You need to ship a consignment of these golf clubs to New York.
What you’ll need to do is contact a freight broker or carriers to get a freight quote. A freight quote will tell you how much it’s going to cost you to ship your golf clubs from California to New York, for example.
That’s what a freight quote is, and again you can call the carrier or you can call a freight broker. A freight broker is a middle man between you and the carrier. As a customer, you want to get the best price possible for the shipment. If you call a freight broker, they usually have better pricing than a carrier. So it is better to do this instead of calling the carrier.
Things to Look for in a Great Freight Quote
There are a few things you should look for in a freight quote. First, of course, the price is very important. You need to have a good price. It should be a competitive price because you might have one shipment today. But you might start having shipments every day. You also want to work with a company that has great customer service. This is because in the freight world things happen all the time. There could be weather problems, trucks break down, and shipments get lost. There are things like that.
So you want to work with a company that has excellent customer service. This way you can call that freight broker 24 hours a day, 7 days a week. You get a response right away, get answers and find out where your freight is. You also want to work with a freight broker who has online tracking capabilities. That’s where our software comes in handy. As a customer, you can log into our software, 24 hours a day, 7 days a week and see exactly where your freight is. See the last notes on your freight and see exactly what’s going on with your shipment at all times.
Inaccuracy Issues Solved
When you get an inaccurate freight quote, you should contact your freight broker. The beauty of our software is that it cuts down on inaccurate freight quotes. We designed our software to cut back on those type of problems. When a freight broker uses our software, it connects them with the carriers. So the pricing that we get into our software is always very accurate and current. With our software, you won’t have inaccurate freight quotes. But if you do have an inaccurate freight quote then definitely call the broker. They should be able to help you resolve the issue.